Privacy Policy
Last Updated: 2026
Gralla Tech ("we," "us," "our," or "Company") operates grallatech.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website, which provides information and affiliate links related to Neosurf casinos in Australia.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other information you voluntarily provide through forms or inquiries
- Technical Information: IP address, browser type, operating system, referring URL, and pages visited
- Cookies and Similar Technologies: Data collected via cookies, web beacons, and pixels to track your interaction with our Website
- Usage Data: Information about how you navigate, which links you click, time spent on pages, and user behaviour patterns
How We Use Information
We use the collected information for:
- Analysing Website traffic and user behaviour through analytics platforms
- Tracking affiliate referrals and commissions from linked casinos
- Improving Website functionality, content, and user experience
- Responding to your inquiries and providing customer support
- Detecting fraud and enhancing Website security
- Complying with legal obligations under Australian law
Cookie Policy
Our Website uses cookies and similar tracking technologies:
- Essential Cookies: Required for Website functionality
- Analytics Cookies: Track user behaviour and site performance (e.g., Google Analytics)
- Affiliate Tracking Cookies: Monitor referrals to partnered casinos for commission purposes
- Marketing Cookies: Used for targeted advertising and remarketing
You can control cookies through your browser settings and opt out of non-essential cookies. Note that disabling cookies may affect Website functionality.
Third-Party Links
Our Website contains links to third-party casino websites, gambling operators, and affiliate partners. We are not responsible for their privacy practices, terms, or content. We strongly recommend reviewing the privacy policies of any external sites before providing personal information or engaging in gambling activities. Third parties operate independently and are subject to their own privacy policies and terms of service.
Your Rights
Under Australian Privacy Principles (APP) and applicable legislation, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal obligations)
- Opt out of marketing communications
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached privacy laws
To exercise these rights, contact us at the email address below.
Data Retention
We retain personal information only as long as necessary to fulfil the purposes outlined in this Policy or as required by Australian law. Analytics and usage data are typically retained for 12–24 months. Affiliate tracking data is retained according to our affiliate programme agreements. You may request deletion of your data at any time, subject to legal retention requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or report a privacy concern, please contact us:
Email: [email protected]
Website: grallatech.com
We will respond to your request within 30 days or as required by Australian law.